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Earlier this month, the Stamford, Conn.-based research organization ISG published its 2019 ISG Provider Lens Social Business Collaboration (subscription required) report. Like all such reports, it makes for interesting reading and focuses on the vendors that are developing quickly in this space. Source: What AI Can Bring to Your Intranet

In fact, according to the blog post, documents within your G Suite domain are not end-to-end encrypted, meaning that Google has everything it needs to read your data. Source: Careful What You Say in G Suite, Slack Offers Integration With Salesforce and More News

It can be challenging for top management to translate the company’s strategy into results. In a paper titled Creating value through HR, professional services firm Deloitte points out, “One of the key success factors of high performing organizations is putting people first.” Source: How to Cultivate the Human Side Of Leadership

A writeup from eConsultancy lists 15 different categories of AI in Marketing — yikes! From best offer predictions to social listening to smart segmentation to facial recognition, vendors have sprinkled AI across nearly every stage of the customer lifecycle. And in many cases, marketers are working backwards, getting sold on new AI offerings that may carry risks and may not be the best fit or provide the biggest improvement in performance. Source: Marketers: Don’t Fit Your Strategy to AI, Fit AI to Your Strategy

With the near-future arrival of Wheel of Time, we’ve collected our favorite books that would make incredible movie or TV adaptations. Source: 10 Books that Would Make Amazing Movie and TV Adaptations | ForeverGeek

Workers Get Creative When Solutions Aren’t Provided “There is a huge chasm in retail with respect to using mobile devices and other non-tethered devices. The more tech-focused companies, such as Apple, are light years ahead of your local chain clothing or shoe outlet,” said Carrie Basham Marshall, principle and CEO at Talk Social to Me. Source: Connecting Frontline Workers to Back-End Systems

Would your employees promote your workplace as a good, great or solid place to work? One way to know is through an Employee Net Promoter Score (eNPS), which plays off the customer engagement metric called Net Promoter Score (NPS). Source: Is the Employee Net Promoter Score the Best Engagement Metric?

Shirin Salis Vice-President-HR at Ingersoll Rand talks about how organizations can encourage continuous learning to develop the potential of each employee Source: Here is how Ingersoll Rand is creating a culture of continuous learning

This webinar will focus on what makes business process modelling a key element to an organisation’s success and ways in which we can accelerate and broaden the benefits of business process modelling initiatives. Source: How to optimise enterprise performance with business process modelling

What are the limitations of AI when it comes to complex business processes? Our webinar explores how far the technology can be pushed – and what the new opportunities are. Source: Leveraging AI to Automate Complex Business Processes